Covid -19 Policies and Regulations, 2021
As of September 4th, 2021, masks will be required for entering the clinic. If you do not have a mask, a mask will be provided. You must wear a mask even if vaccinated. If you would like more information about Covid-19: Mask requirements please visit: COVID-19: Mask requirements | Alberta.ca
Click the Book Now! button to see availability
General Swedish Massage
Hours of Operation
Monday: 10:00 - 18:00
Tuesday: 11:00 - 19:00
Thursday: 10:00 - 18:00
Friday: 11:00 - 19:00
Saturday: 12:15 - 16:15
Massage Therapy services provided at
4912 50 Street, Ponoka, Alberta,
Located in Ponoka Family Chiropractic
Booking an Appointment
You may call/ text or book online for an appointment. If you are a new client of Haley Lambert RMT, a deposit of $20 will be asked for by credit card to secure your appointment. If you do not own a credit card, a deposit of $20 must be e-transferred to Haley.Lambert.RMT@hotmail.com. The $20 will either go to the final amount owing of the treatment or be refunded once treatment is completed. If failing to obey the cancellation policy found down below, the $20 deposit will go towards the 24 hour cancellation/ no show fee.
After Booking an Appointment
A confirmation email will be sent out asking to fill out the necessary intake form.
Two reminder emails will be sent out. The first will be sent out one week before your scheduled appointment. The second one will be sent one day before the appointment. During this time, if you have not all ready, please fill out any intake and/or health history forms.
Please do not arrive no more than 5 minutes before the expected
appointment time. If you arrive before this time, please know you may have to wait for clean up/ preparation for your treatment.
Once arrived, either myself or the chiropractor staff will greet you.
If you are a new client and have not filled out the paper work online please ask to fill those out before the appointment as treatment cannot proceed until a proper health history is taken.
Once paper work is done and the treatment room is ready, you will be greeted by myself, Haley Lambert RMT and will be asked if you need to use the washroom. Once done I will direct you into the treatment room and to take a seat.
Once in the treatment room, a consultation will happen to see what your goals are for that treatment. An assessment may be conducted depending on the treatment goals. Once treatment goals have been set and an assessment happens, I will go over the treatment plan with you for that day and what I expect from you the client during treatment. This is to ensure I am providing the correct service that is wanted.
After I will leave the room to wash my hands and for your privacy to undress (if necessary) and to get onto the massage table as directed. I will then knock on the door and ask if you are on top of the table and are covered by the linens set on the massage table. Once the massage therapist enters, questions about your comfort levels will be asked. After the treatment will begin.
It is up to you, the client, to communicate with the massage therapist of any pain of discomfort during treatment.
I will be leaving the room and washing my hands as per usual
after a treatment. At this time, you will be asked to slowly get up off the table and to get dressed. Once fully dressed please wait in the treatment room for myself to return.
I will then re-enter the room, ask how you are feeling and if
you have any questions. Home care and remedial exercises may be given at this time. In the treatment room we will then proceed to payment. Be prepared to pay by contactless methods (e.g. tap, insert or eTransfer). Debit payments are by tap only. The receipt will be issued via email.
We can either schedule your next appointment in the treatment room before leaving or you can reschedule at a later day or time by online booking or calling/ texting. If unwell in any way, please reschedule the appointment to a later date.
What is Massage Therapy?
Massage Therapy is the manipulation of the soft tissues of the body including muscles, connective tissue, tendons, ligaments and joints. Massage therapy helps alleviate the soft tissue discomfort associated with everyday and occupational stresses, muscular over-use and many chronic pain conditions. If employed early enough after accidents involving trauma and injury, massage therapy can greatly reduce the development of painful muscular patterning.
Does Massage Therapy Hurt?
As with many treatments affecting the soft tissue, there are times when massage therapy can cause some light discomfort but it is not harmful. Discomfort usually diminishes and no technique of this nature is used without the therapist first discussing it with the client and obtaining your permission. A comfort scale will be established and the therapist will work to the client's tolerance level. The client can stop or change the treatment at any time and Massage therapists will modify their techniques to meet their client's needs.
Do I have to remove all my clothing for a Massage Therapy?
No. Your comfort as a client is of the utmost to all Registered Massage Therapists, whether that is in the context of the clothing you wear or the treatment you receive. Massage Therapists can provide important treatment whether you elect to remove any, some, or all of your clothing. All RMTs are trained in proper draping procedures to ensure that your privacy is completely respected at all times during treatment. Your comfort and ability to relax is paramount to effective treatment.
Registered Massage Therapists will also describe the treatments to be provided to ensure that you are comfortable with them. Your consent is sought before treatment is provided. If you are uncomfortable, your RMT wants you to let them know immediately, whether that discomfort involves the treatment, draping or any pain you may experience.
Be sure and discuss the most effective means of treatment with your Massage Therapist.
How often should I receive a Massage?
Some people believe that one treatment is enough; however, massage therapy is most beneficial in acute conditions when used over a series of treatments and then followed up with maintenance or preventive treatments.
Through mutual discussion, your Massage Therapist can help you establish a program which fits your physical needs and lifestyle. Your Massage Therapist is most interested in your recovery and in the maintenance of your health. Any recommendation for further treatment is being made by a qualified health professional and is made with your utmost care in mind.
How can Massage Therapy Help Me?
Massage therapy can be beneficial to people of all ages and conditions and is widely used to help obtain relief from many specific problems, including:
What Happens my first Visit?
On the first visit you will complete a confidential health history as part of your assessment. This is important as the Massage Therapist needs to know if you have any medical conditions or are taking any medications. The Massage Therapist will listen to your concerns, assess your individual needs as well as other factors that may be contributing to your injury (lifestyle, nutritional status, etc.). The Massage Therapist will then develop a treatment plan with you to ensure you receive appropriate treatment that will help you return, as much as possible, to your normal activities.