As of June 1st, 2022; price for Massage Therapy services will be changing, please scroll down to see these changes.
An appointment must be rescheduled or cancelled 24 hours before the scheduled appointment to avoid fees unless reasons are due to an emergency or illness.
It is recommended that if you are a new client, to book in for an extra 15 minutes to go over intake forms, health history, assessments, and home care exercises
An appointment must be rescheduled or cancelled 24 hours before the scheduled appointment to avoid fees unless reasons are due to an emergency or illness.
It is recommended that if you are a new client, to book in for an extra 15 minutes to go over intake forms, health history, assessments, and home care exercises
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(403) 596-4986 Haley.Lambert.RMT@hotmail.com |
ServicesGeneral Swedish Massage
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Hours of OperationMonday: 10:00 - 18:00
Tuesday: 11:00 - 19:00 Wednesday: Closed Thursday: 10:00 - 18:00 Friday: 11:00 - 19:00 Saturday: 12:15 - 16:15 Sunday: Closed Massage Therapy services provided at Ponoka Family Chiropractic
4908 50 St, Ponoka AB T4J 1J5 |
What to Expect
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Booking an Appointment You may call/ text or book online for an appointment. If you are a new client of Haley Lambert RMT, a deposit of $20 will be asked for by credit card to secure your appointment. If you do not own a credit card, a deposit of $20 must be e-transferred to Haley.Lambert.RMT@hotmail.com. The $20 will either go to the final amount owing of the treatment or be refunded once treatment is completed. If failing to obey the cancellation policy found down below, the $20 deposit will go towards the 24 hour cancellation/ no show fee. After Booking an Appointment A confirmation email will be sent out asking to fill out the necessary intake form. Two reminder emails will be sent out. The first will be sent out one week before your scheduled appointment. The second one will be sent one day before the appointment. During this time, if you have not all ready, please fill out any intake and/or health history forms. Upon Arrival Please do not arrive no more than 5 minutes before the expected appointment time. If you arrive before this time, please know you may have to wait for clean up/ preparation for your treatment. Once arrived, either myself or the chiropractor staff will greet you. If you are a new client and have not filled out the paper work online please ask to fill those out before the appointment as treatment cannot proceed until a proper health history is taken. Once paper work is done and the treatment room is ready, you will be greeted by myself, Haley Lambert RMT and will be asked if you need to use the washroom. Once done I will direct you into the treatment room and to take a seat. |
During Treatment
Once in the treatment room, a consultation will happen to see what your goals are for that treatment. An assessment may be conducted depending on the treatment goals. Once treatment goals have been set and an assessment happens, I will go over the treatment plan with you for that day and what I expect from you the client during treatment. This is to ensure I am providing the correct service that is wanted. After I will leave the room to wash my hands and for your privacy to undress (if necessary) and to get onto the massage table as directed. I will then knock on the door and ask if you are on top of the table and are covered by the linens set on the massage table. Once the massage therapist enters, questions about your comfort levels will be asked. After the treatment will begin. It is up to you, the client, to communicate with the massage therapist of any pain of discomfort during treatment. After Treatment I will be leaving the room and washing my hands as per usual after a treatment. At this time, you will be asked to slowly get up off the table and to get dressed. Once fully dressed please wait in the treatment room for myself to return. I will then re-enter the room, ask how you are feeling and if you have any questions. Home care and remedial exercises may be given at this time. In the treatment room we will then proceed to payment. Be prepared to pay by contactless methods (e.g. tap, insert or eTransfer). Debit payments are by tap only. The receipt will be issued via email. Booking Next Appointment We can either schedule your next appointment in the treatment room before leaving or you can reschedule at a later day or time by online booking or calling/ texting. If unwell in any way, please reschedule the appointment to a later date. |
Cancellation/ No Show Policies and Procedures
If a client fails to cancel or reschedule an appointment 24 hours before the scheduled time of the appointment without a confirmation from Haley Lambert RMT, except if having signs or symptoms of COVID-19, a missed appointment fee of $20 will be charged to the client's account. If a client fails to cancel or reschedule an appointment and does not make their scheduled appointment, except if having illness or an emergency, and is deemed as a 'No Show', a missed appointment fee of 50% of the treatment cost will be charged to the client's account.
This cancellation/ no show fee cannot be covered by insurance.
A cancellation/ no show e-mail will be sent with a payable invoice. This payment will be due upon the arrival of your next visit unless paid for before hand online. If a cancellation with less than 24 hours notice, a no show, or an incident that may occur to then be deemed as a 'no show', has been not paid within 30 days, the payment in full must be made before booking a new appointment. An issued receipt for a cancellation or a no show will be sent via email unless discussed otherwise for a paper copy.
This cancellation/ no show fee cannot be covered by insurance.
A cancellation/ no show e-mail will be sent with a payable invoice. This payment will be due upon the arrival of your next visit unless paid for before hand online. If a cancellation with less than 24 hours notice, a no show, or an incident that may occur to then be deemed as a 'no show', has been not paid within 30 days, the payment in full must be made before booking a new appointment. An issued receipt for a cancellation or a no show will be sent via email unless discussed otherwise for a paper copy.
Haley Lambert RMT
Haley was born and raised in a small town of Bright's Grove, Ontario. She received her training and diploma at Lambton College in Sarnia, Ontario; graduating in the summer of 2013. Once she completed her training of 2,200 hours she moved to Grande Prairie, Alberta. Since then she has developed her skills as a Registered Massage Therapist while being an active member for CMMOTA. Haley has completed both her practical and written Ontario board exams.
She now lives in Ponoka, Alberta working down town in the city of Ponoka out of the Ponoka Family Chiropractic clinic.
Haley is excited to treat the people of central Alberta!
In her spare time she enjoys the summertime and the outdoors. Participating in activities of hiking, fishing, yoga, weight lifting, writing and playing the drums and piano.
In the future, Haley hopes to be able to go back to school and get a degree in kinesiology and eventually open up her own wellness/ rehabilitation clinic.
She now lives in Ponoka, Alberta working down town in the city of Ponoka out of the Ponoka Family Chiropractic clinic.
Haley is excited to treat the people of central Alberta!
In her spare time she enjoys the summertime and the outdoors. Participating in activities of hiking, fishing, yoga, weight lifting, writing and playing the drums and piano.
In the future, Haley hopes to be able to go back to school and get a degree in kinesiology and eventually open up her own wellness/ rehabilitation clinic.
Frequently Asked Questions
Provided by www.RMTAO.com
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What is Massage Therapy?
Massage Therapy is the manipulation of the soft tissues of the body including muscles, connective tissue, tendons, ligaments and joints. Massage therapy helps alleviate the soft tissue discomfort associated with everyday and occupational stresses, muscular over-use and many chronic pain conditions. If employed early enough after accidents involving trauma and injury, massage therapy can greatly reduce the development of painful muscular patterning. Does Massage Therapy Hurt?
As with many treatments affecting the soft tissue, there are times when massage therapy can cause some light discomfort but it is not harmful. Discomfort usually diminishes and no technique of this nature is used without the therapist first discussing it with the client and obtaining your permission. A comfort scale will be established and the therapist will work to the client's tolerance level. The client can stop or change the treatment at any time and Massage therapists will modify their techniques to meet their client's needs. Do I have to remove all my clothing for a Massage Therapy?
No. Your comfort as a client is of the utmost to all Registered Massage Therapists, whether that is in the context of the clothing you wear or the treatment you receive. Massage Therapists can provide important treatment whether you elect to remove any, some, or all of your clothing. All RMTs are trained in proper draping procedures to ensure that your privacy is completely respected at all times during treatment. Your comfort and ability to relax is paramount to effective treatment. Registered Massage Therapists will also describe the treatments to be provided to ensure that you are comfortable with them. Your consent is sought before treatment is provided. If you are uncomfortable, your RMT wants you to let them know immediately, whether that discomfort involves the treatment, draping or any pain you may experience. Be sure and discuss the most effective means of treatment with your Massage Therapist. |
How often should I receive a Massage?
Some people believe that one treatment is enough; however, massage therapy is most beneficial in acute conditions when used over a series of treatments and then followed up with maintenance or preventive treatments. Through mutual discussion, your Massage Therapist can help you establish a program which fits your physical needs and lifestyle. Your Massage Therapist is most interested in your recovery and in the maintenance of your health. Any recommendation for further treatment is being made by a qualified health professional and is made with your utmost care in mind. How can Massage Therapy Help Me?
Massage therapy can be beneficial to people of all ages and conditions and is widely used to help obtain relief from many specific problems, including:
What Happens my first Visit?
On the first visit you will complete a confidential health history as part of your assessment. This is important as the Massage Therapist needs to know if you have any medical conditions or are taking any medications. The Massage Therapist will listen to your concerns, assess your individual needs as well as other factors that may be contributing to your injury (lifestyle, nutritional status, etc.). The Massage Therapist will then develop a treatment plan with you to ensure you receive appropriate treatment that will help you return, as much as possible, to your normal activities. |